Delete Your Account
Last updated: July 14, 2026
You can request deletion of your Noqta account and its associated data at any time. This page explains how to do it and what happens to your data.
How to delete your account
Email us at abedelrahman@codopia.io from the email address or phone number linked to your account, with the subject "Delete my account". To help us locate your account, include the phone number you use to sign in.
We will verify your request and permanently delete your account and associated personal data within 30 days.
What we delete
- Your profile and login credentials
- Your saved addresses, building photos, and voice recordings
- Your ride and order history
What we may retain
We may retain a limited amount of data where required to comply with legal obligations (for example, transaction records for tax or accounting purposes), for the period required by law. This data is not used for any other purpose.
Clear your saved data in the app
If you only want to remove your saved data without deleting your account, open the app, go to Settings, and tap "Delete All Data". This permanently removes your saved addresses, building photos, and voice recordings, but keeps your account active. To remove the account itself, use the email method above.
Contact Us
If you have any questions, you can contact us at: